FREQUENTLY ASKED QUESTIONS

Frequently asked questions

What is Trustyy Reviews App?

Trustyy Reviews is a Shopify app that helps you collect, manage, and showcase customer reviews with ease. It allows you to automatically request reviews, display star ratings and testimonials on your store, and customize review widgets to match your brand.

How does Trustyy Reviews help increase conversions?

Trustyy lets you collect authentic customer reviews through automated email requests, display them using sleek, customizable widgets (grid, list, or carousel), and instantly auto-publish them—boosting credibility and trust right on your product pages.

Are there different layout options for reviews?

Yes! You can showcase reviews using multiple widgets, including grid, list, or carousel formats, depending on what best fits your store’s aesthetic.

What anti-spam features are included?

Trustyy provides smart spam protection to filter out fake or inappropriate reviews with one-click, ensuring only authentic feedback is displayed.

Can I manage reviews in bulk?

Absolutely! The app supports efficient bulk actions, allowing you to edit, delete, publish, or hide multiple reviews at once.

How are reviews collected from customers?

Trustyy automates the process by sending review request emails after each order. It also supports bulk importing/exporting of reviews and manual additions if needed.

Is there a free version of Trustyy Reviews?

Yes. The Starter plan is free and includes up to 100 review requests monthly, automation, auto-publishing, spam protection, bulk actions, and multiple widget styles.

What’s included in the paid plan?

For $9/month (Essentials), you get unlimited review requests and auto-publishing, plus email/chat support with a dedicated account manager in addition to all starter features.

Does Trustyy work with all Shopify themes?

Yes—Trustyy is fully compatible with the latest Shopify themes and integrates directly within the Shopify Admin for ease-of-use.